Welcome to our Customer Service Center

Here you can get in contact with us regarding any question or issue you may have.

In order to better assist you, we require that you first register an account with a valid email address and sign in before opening a ticket.

Once registered, open a new ticket and select a topic; depending on the topic the form fields may be different. We ask that you please provide as much detail as possible so that we may better serve you. We look forward to hearing from you!

If you've already submitted a ticket, you can check the status of the ticket by entering your email address and ticket number, or you can sign in to manage all your past and current tickets. You can also follow the link provide in your ticket update email.

What you can expect:

Thank you for visiting HakkuSekai!

Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New Ticket
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Check Ticket Status

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